Automating processes without a development team

Small companies of around 50 employees often run into trouble keeping work processes on track — someone forgot to send an important reminder email about a meeting, an employee didn't turn up for their shift and no one logged it in the report, and so on. Lots of small situations that create a sense of chaos and confusion, and sometimes lose money.

And yet it seems easy enough to produce a monthly report for staff across different shifts and sites, or to make sure event invitations go out — after all, there are task trackers, an attendance log in Excel and an intern in the back office.

The problem is that these tools work in isolation, don't sync with one another, and employees still have to put in a lot of effort filling everything in everywhere.

How to fix the situation

Implement a powerful CRM/ERP

A powerful enterprise system like SAP, used by large companies, can help manage processes. It will find all the weak spots, automate and standardise the processes you need, and everything will be fine. The only problem is that SAP costs incomparably more than a small business earns. Even Jira Core would be expensive for a business this size.

Build your own system or customise an existing one

You could also sit a team of developers down to take an off-the-shelf platform such as Salesforce and customise it around the clock, fixing bugs along the way and explaining to people how to use the system. Or develop your own management platform — which also takes months.

Integrate ready-made solutions

There's another option — take reliable, proven, ready-made solutions available on the IT market and integrate them into your business processes. You won't need to keep a team of developers on staff: you'll be able to oversee what's happening yourself, and at most use the outsourced support of a knowledgeable programmer. In most situations you can even get by with the technical support of the service that's integrated into the system.

Automating processes with ready-made solutions

What it is and how it works

This is a business-process management system that optimises and standardises routine tasks in small and medium-sized businesses without developers and for a modest outlay.

To keep reports on your key business metrics accurate and timely, you can, for example, integrate Google Sheets and Slack with each other and define code phrases that managers simply type into the corporate chat. As a result, the report is generated automatically, and at the end of the month you get complete, error-free data — provided, of course, that your managers can remember a couple of key command phrases. If they can't, it might be time to think not about automation, but about changing staff. :)

We build a bespoke integration of ready-made software solutions into a single automated system, depending on the needs of the business.

You can do without development

One outsourced person you can turn to for help or with a question is enough. Not a single programmer on staff. Zero.

The system is flexible and scalable, and runs without glitches or errors — right up until the office Wi-Fi decides to take a break. Implementation happens very quickly once the business processes have been studied. No drawn-out approvals or giant technical specifications. Nothing superfluous, but everything you need.

If your company hasn't automated its business yet, and your staff aren't ready for greater transparency and change, then a solution using ready-made products will be the first step on the road to digitalisation. Take a look at which solution suits your company.